June 1, 2005
Articles
The First Word: Getting There From Here
The latest feedback from practitioners of business performance management underlines that the most wide-ranging benefits of BPM are universally desired...
Is BPM Performing? Surveys Highlight the Markets Needs
In today's highly competitive market for business performance management (BPM) systems and services, vendors are working overtime to make their mark...
Shifting Strategies: Pragmatism and Other Trends in BPM
Widely accepted best practices suggest that companies need to implement a comprehensive, enterprisewide solution before they can realize the many potential...
People Performance Management: The Science That Supports Soft Metrics
The relentless pressure to cut costs by boosting operating efficiency leads management teams almost invariably to view people as a fixed cost to be minimized...
Stakeholder-Focused Metrics: A Straightforward Approach To Choosing KPIs
The conventional approach [to performance management] is to set objectives as a single block, not categorized by key stakeholders...
Midmarket BPM: The Right Selection Criteria Drive Results
As anticipated by industry analysts, the business performance management (BPM) movement continues to expand across North America. However, what started...
Financial Analytics From the Ground Up
Ardent Health Services' rapid acquisition of several disparate medical/surgical ("med/surge") hospital systems beginning in mid-2002 created a need within the company for consolidated, standardized reporting and performance management capabilities...
How Reporting Can Increase the Velocity of Business
Mike Dinsdale, vice president of finance for Velocity11, a manufacturer of robotics for the pharmaceutical and biotech industries...
When Bigger Isn't Better
American Healthways is a rapidly growing business that recently purchased an Oracle ERP system...
The Last Word: Put on an Unhappy Face
Do happy employees make for satisfied customers -- who make for higher revenues that lead to increased profits, which of course pleases shareholders,...
Selling BPM: How To Gain Traction for an Initiative.
Sometimes the most difficult part of implementing BPM is getting the initiative off the ground. By using a more rigorous planning process, BPM champions can avoid issues that slow progress and undermine results....